Since starting his business, Dunbartonshire chimney sweep Paul McCreadie has already made a name for himself with a client list that is growing by the day.
Launched in April 2014, with support from Business Gateway, McCreadie Chimney Services offers everything from traditional sweeping and repairs to stove and open fire installations and the construction and removal of chimney heads and stacks.
Over the past ten years Paul has learned everything there is to know about his chosen trade however when it came to venturing out on his own he knew he would benefit from some specialist business support to get his new venture up and running.
"My Business Gateway adviser helped me to produce my business plan, which has really focused my mind on the priorities for the company. She is a great source of knowledge and contacts and she is working with me on my application for funding from West Dunbartonshire Council.
"Business Gateway's free workshops are also really useful and have given me a fantastic grounding in all aspects of social media."
Although Paul understands that good marketing and business planning are key ingredients of business success, at the end of the day he is also well aware that it's his top class customer service and attention to detail that are helping secure repeat business from his growing list of clients.